Refund policy

Refunds:

•⁠ ⁠Made-to-order items: As all our bespoke sporting uniforms are crafted specifically to meet your requirements, we do not offer refunds or exchanges for these items unless the product arrives damaged or faulty.

•⁠ ⁠Stock items: We do not accept returns or exchanges for any in-stock items unless they arrive damaged or defective.

Damages and Issues:

•⁠ ⁠Please inspect your order upon reception and contact us immediately at info@farrellysworld.co.uk if the item is defective, damaged, or if you receive the wrong item, so that we can make it right.

•⁠ ⁠Claims for damaged or incorrect items must be made within 7 days of receiving the order.

Any claims for damaged or incorrect Padel Rackets must be made within 30 days of receiving the order.

•⁠ ⁠Farrellys is not liable to incorrect design or decoration once order has been placed.

How to Report an Issue:

1.⁠ ⁠Contact us at info@farrellysworld.co.uk with your order number, photos of the damage or defect, and a description of the issue.

2.⁠ ⁠We will review your request and provide further instructions if your claim is valid.

Exchanges:

•⁠ ⁠We do not offer exchanges for made-to-order or in-stock items, as each product is customised to your specific needs.

Contact Us:

•⁠ ⁠For any questions regarding shipping, returns, or product issues, please reach out to us at info@farrellysworld.co.uk